Dear L. Coleman,
Thank you for your 5 Star review of the tea and I’m very sorry that our recent review request emails felt intrusive. That was certainly not our intention. We seek feedback to improve our service, address real concerns, and give other customers confidence when choosing new teas to try. We have received valuable feedback and helped many customers using this process. But we completely understand that these messages aren’t welcome for everyone.
I also see that you unsubscribed from our emails a few days ago, and I want to confirm that your preferences have been respected. You should no longer receive marketing, newsletter, or review request emails from us. If you’d ever like to adjust your preferences further, we’re always happy to help.
We truly value your relationship with Churchill’s and hope to continue serving you in a way that feels comfortable and respectful. If there’s anything further you’d like to share, I’d be grateful to hear.