New Website + Customer Accounts!
Dear Valued Churchill's Customers:
We recently updated our website to better serve you. We are excited to share some of the new features of our site, including:
- Simplified check-out process
- Easily add multiple packages of the same tea to your shopping cart
- Purchases made in store and online will all be visible in your account
- View and redeem Rewards Program points and discounts when you are logged into your account online
What happens next?
Due to the upgrade, returning customers will need to re-create their account using the same email address as the previous account. This will allow our system to pull recent order history and rewards points into your updated account. Orders placed within the last few days prior to the upgrade (Sept. 15, 2021) may not immediately appear in your order history, but rest assured they have been captured and will ship in a normal time frame and appear in your account within a few days. Thank you.
To re-create an account:
1. Click the person icon next to the search box in the top right corner of the screen.
2. Click "Create."
3. Fill out the form and click "Create Account."
If you have used the same email address, you will get an error message and an indicator that you have been sent a validation link to your email.
4. Click the validation link sent to your email and complete form to finish account set up.
Please note: Points have accrued in your account for any purchase under your email address, but only details for purchases made after July 1, 2020 will be visible when you login to your re-created account.
You must be logged in to your account to view Rewards Program discounts.
If you have any questions please contact us at firstname.lastname@example.org or call us at 513.213.3844.